Connect Google Chat and Customer.io to Build Intelligent Automations
Choose a Trigger
When this happens...
New Message Arrives in Google Chat Space
Choose an Action
Automatically do this!
List campaigns
Create manual segment
Delete a segment
Ready to use Google Chat and Customer.io automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message Arrives in Google Chat Space
Runs when a new message is sent or received in a Google Chat space.
Customer Events
Triggers when Events are performed on customer
Email Events
Triggers when Events are performed on Email.
In-app Message Events
Triggers when Events are performed on messages.
Push Events
Triggers when a push notification is drafted.
SMS Events
Trigger when an SMS delivery event happens (e.g., sent, delivered, failed, opened, clicked).
Do thisActions
Action is the task that follows automatically within your Google Chat integrations.
Send Message
Sends a message to a specified Google Chat space.
Create Google Chat Card
Creates a card message in a specified Google Chat space.
List Messages
Lists messages from a Google Chat space.
List campaigns
Returns a list of all of your collections, including the name and schema for each collection.
Create manual segment
Create a manual segment with a name and a description. This request creates an empty segment
Delete a segment
Delete a manual segment.
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Frequently Asked Questions
To start, connect both your Google Chat and Customer.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Chat triggers actions in Customer.io (or vice versa).
Absolutely. You can customize how Google Chat data is recorded in Customer.io. This includes choosing which data fields go into which fields of Customer.io, setting up custom formats, and filtering out unwanted information.
The data sync between Google Chat and Customer.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Chat and Customer.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Chat
Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.
Learn MoreAbout Customer.io
Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.
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