Connect Google Chat and Totango to Build Intelligent Automations

Choose a Trigger

Google Chat

When this happens...

Choose an Action

Totango

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Arrives in Google Chat Space

New Message Arrives in Google Chat Space

Runs when a new message is sent or received in a Google Chat space.

Request a new Trigger for Google Chat

Do thisActions

Action is the task that follows automatically within your Google Chat integrations.

Send Message

Send Message

Sends a message to a specified Google Chat space.

Create Google Chat Card

Create Google Chat Card

Creates a card message in a specified Google Chat space.

List Messages

List Messages

Lists messages from a Google Chat space.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

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Frequently Asked Questions

How do I start an integration between Google Chat and Totango?

To start, connect both your Google Chat and Totango accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Chat triggers actions in Totango (or vice versa).

Can we customize how data from Google Chat is recorded in Totango?

Absolutely. You can customize how Google Chat data is recorded in Totango. This includes choosing which data fields go into which fields of Totango, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Google Chat and Totango?

The data sync between Google Chat and Totango typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Google Chat to Totango?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Google Chat and Totango?

Yes, you can set conditional logic to control the flow of data between Google Chat and Totango. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Google Chat

About Google Chat

Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.

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Totango

About Totango

Totango is a Customer Engagement Management platform.

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