Connect Google Chat and Zendesk Chat to Build Intelligent Automations
Enable Integrations or automations with these events of Google Chat and Zendesk Chat
Enable Integrations or automations with these events of Google Chat and Zendesk Chat
Triggers
New Message
Trigger when a new message received/sent in google chat space.
Actions
Send Message
Sends a message to a specified Google Chat space.
Create a Card Message
create a card message to a specified Google Chat space.
List all Messages
Retrieve a list of messages .
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Frequently Asked Questions
To start, connect both your Google Chat and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Chat triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how Google Chat data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Google Chat and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Chat and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Chat
Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.
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About Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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