IntegrationsGoogle ChatZoho Desk
Google Chat + Zoho Desk

Connect Google Chat and Zoho Desk to Build Intelligent Automations

Choose a Trigger

Google Chat

When this happens...

Choose an Action

Zoho Desk

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Ready to use Google Chat and Zoho Desk automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message

New Message

Trigger when a new message received/sent in google chat space.

Contact Updated

Contact Updated

Triggers when a contact's details are updated.

New Task

New Task

Triggers when a new task is created in Zoho Desk.

Task Updated

Task Updated

Triggers when an existing task is updated.

New Account

New Account

Trigger when new account is created

New Agent

New Agent

Trigger when new agent is created

Do thisActions

Action is the task that follows automatically within your Google Chat integrations.

Send Message

Send Message

Sends a message to a specified Google Chat space.

Create a Card Message

Create a Card Message

create a card message to a specified Google Chat space.

Get a list of messages

Get a list of messages

Retrieve a list of messages .

Update Contact

Update Contact

Updates information for an existing contact.

Find a Contact

Find a Contact

Find a contact by its email.

Search Ticket

Search Ticket

Search Ticket by ticket number

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Frequently Asked Questions

How do I start an integration between Google Chat and Zoho Desk?

To start, connect both your Google Chat and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Chat triggers actions in Zoho Desk (or vice versa).

Can we customize how data from Google Chat is recorded in Zoho Desk?

Absolutely. You can customize how Google Chat data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Google Chat and Zoho Desk?

The data sync between Google Chat and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Google Chat to Zoho Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Google Chat and Zoho Desk?

Yes, you can set conditional logic to control the flow of data between Google Chat and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Google Chat

About Google Chat

Google Chat, bringing powerful features directly to your conversations. Whether you're working in a team, managing projects, or coordinating with clients, helps you stay organized, streamline communication, and boost productivity.

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Zoho Desk

About Zoho Desk

Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.

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