Connect Google Forms and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Form Response
Triggers when a new response is submitted in a Google Form.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Google Forms integrations.
List Form Response
List form response by form id.
Create Google Form
Create a Google Form with title, description, questions, and optional quiz settings.
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
Delete Email
Deletes the email of a customer.
Create Phone
This action creates the contact.
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Step by step guides to integrate Google Forms and Help Scout
Frequently Asked Questions
To start, connect both your Google Forms and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Forms triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Google Forms data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Google Forms and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Forms and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Google Forms
Google Forms is a versatile tool that allows users to create surveys, quizzes, and forms for data collection and analysis. It integrates seamlessly with other Google Workspace applications, making it easy to gather and organize information.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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