
When this happens...
New or Updated Spreadsheet Row
New Spreadsheet
New Worksheet

Automatically do this!
Delete Customer
Create Email
Delete Email
Create Phone
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when spreadsheet row is added or updated
Runs when a new spreadsheet is created.
Triggers when a new worksheet is created within the selected Spreadsheet.
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
triggers when a customer is updated
Action is the task that follows automatically within your Google Sheets integrations.
Update specific columns in a row of a Google Sheet.
Retrieve rows from a Google Sheets tab as objects with row numbers; supports optional headers, offset/limit paging, and listing from the last row.
delete row from a specified sheet.
Add row with provided values
Find rows in a Google Sheet that match a column value or an advanced filter.
Creates a new sheet by copying an existing sheet from a spreadsheet.

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To start, connect both your Google Sheets and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Google Sheets triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Google Sheets data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Google Sheets and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Google Sheets and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Google Sheets is a cloud-based spreadsheet tool that lets users create, edit, and organize data online. It supports real-time collaboration, allowing multiple users to work on the same file simultaneously. It also includes tools for data analysis, charts, and easy sharing.
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