When this happens...
New Report Group
New Report Group Message
New Integration Group Space

Automatically do this!
Get Call Records
Initiate Call
Create Contact List
Delete a contact list
Assign Contacts
Unassign Contacts
Retrieve Contact Lists
Retrieve a user
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new Report Group is created.
Triggers when a new Report Group Message is added to a particular group.
Triggers when Hana is added to a new group space in Chat.
Triggers whenever a call's status changes throughout it's lifecycle.
Triggers when the call recording is ready to be fetched/played.
Triggers when the notes associated with a call change.
Action is the task that follows automatically within your Hana integrations.
Hana will create a Google Chat message in the specified space
Creates a report group message in Hana system that you can QnA over later such that Hana acts as your POC.
Allows you to generate a completion/reply from Hana based on some input prompt and other parameters. She will automatically consider her memories and other system context to answer your query
Get chat completion status for a previously requested chat completion.
Search for report group messages from a particular report group, optionally between 2 timestamps. Max limit - 100 records.
Search for spaces that Hana is added in Google Chat. Max limit - 100 records.

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To start, connect both your Hana and FreJun accounts to viaSocket. Once connected, you can set up a workflow where an event in Hana triggers actions in FreJun (or vice versa).
Absolutely. You can customize how Hana data is recorded in FreJun. This includes choosing which data fields go into which fields of FreJun, setting up custom formats, and filtering out unwanted information.
The data sync between Hana and FreJun typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hana and FreJun. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Hana is a comprehensive platform designed to streamline business operations through advanced technology solutions. It offers a range of services that cater to various business needs, enhancing productivity and efficiency.
Learn MoreFreJun is an excellent platform for calling & maintaining records of calls. The product is user friendly with great analytics on reports which makes calling more productive. My most liked feature is its integration with several other platforms, virtual business number & WhatsApp option.
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