Connect Hana and Perfex CRM to Build Intelligent Automations

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Hana

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Report Group

New Report Group

Triggers when a new Report Group is created.

New Report Group Message

New Report Group Message

Triggers when a new Report Group Message is added to a particular group.

New Integration Group Space

New Integration Group Space

Triggers when Hana is added to a new group space in Chat.

New Contract

New Contract

Triggers when a new contract is created

New Customer

New Customer

Triggers when a new customer is added

New Lead

New Lead

Triggers when a new lead is created

Do thisActions

Action is the task that follows automatically within your Hana integrations.

Create Google Chat Message

Create Google Chat Message

Hana will create a Google Chat message in the specified space

Create Report Group Message

Create Report Group Message

Creates a report group message in Hana system that you can QnA over later such that Hana acts as your POC.

Generate Completion

Generate Completion

Allows you to generate a completion/reply from Hana based on some input prompt and other parameters. She will automatically consider her memories and other system context to answer your query

Get Chat Completion Status

Get Chat Completion Status

Get chat completion status for a previously requested chat completion.

Search for Report Group Messages in a Group

Search for Report Group Messages in a Group

Search for report group messages from a particular report group, optionally between 2 timestamps. Max limit - 100 records.

Search for Spaces Hana Is Added In

Search for Spaces Hana Is Added In

Search for spaces that Hana is added in Google Chat. Max limit - 100 records.

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Frequently Asked Questions

How do I start an integration between Hana and Perfex CRM?

To start, connect both your Hana and Perfex CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Hana triggers actions in Perfex CRM (or vice versa).

Can we customize how data from Hana is recorded in Perfex CRM?

Absolutely. You can customize how Hana data is recorded in Perfex CRM. This includes choosing which data fields go into which fields of Perfex CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Hana and Perfex CRM?

The data sync between Hana and Perfex CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Hana to Perfex CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Hana and Perfex CRM?

Yes, you can set conditional logic to control the flow of data between Hana and Perfex CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Hana

About Hana

Hana is a comprehensive platform designed to streamline business operations through advanced technology solutions. It offers a range of services that cater to various business needs, enhancing productivity and efficiency.

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Perfex CRM

About Perfex CRM

Perfex CRM is a customer relationship management software designed to help businesses manage their interactions with current and potential customers. It offers features such as client management, project management, invoicing, and support ticketing, making it ideal for small to medium-sized businesses looking to streamline their operations and improve customer engagement.

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