Connect Hana and Qminder to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Report Group
Triggers when a new Report Group is created.
New Report Group Message
Triggers when a new Report Group Message is added to a particular group.
New Integration Group Space
Triggers when Hana is added to a new group space in Chat.
Add visitor to queue
Triggers when a new visitor is added.
visitor checks in
runs when visitor checks in
Mark visitor as served
Set a visitor's status to 'served' in Qminder to update the queue and record service completion.
Do thisActions
Action is the task that follows automatically within your Hana integrations.
Create Google Chat Message
Hana will create a Google Chat message in the specified space
Create Report Group Message
Creates a report group message in Hana system that you can QnA over later such that Hana acts as your POC.
Generate Completion
Allows you to generate a completion/reply from Hana based on some input prompt and other parameters. She will automatically consider her memories and other system context to answer your query
Get Chat Completion Status
Get chat completion status for a previously requested chat completion.
Search for Report Group Messages in a Group
Search for report group messages from a particular report group, optionally between 2 timestamps. Max limit - 100 records.
Search for Spaces Hana Is Added In
Search for spaces that Hana is added in Google Chat. Max limit - 100 records.
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Frequently Asked Questions
To start, connect both your Hana and Qminder accounts to viaSocket. Once connected, you can set up a workflow where an event in Hana triggers actions in Qminder (or vice versa).
Absolutely. You can customize how Hana data is recorded in Qminder. This includes choosing which data fields go into which fields of Qminder, setting up custom formats, and filtering out unwanted information.
The data sync between Hana and Qminder typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hana and Qminder. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Hana
Hana is a comprehensive platform designed to streamline business operations through advanced technology solutions. It offers a range of services that cater to various business needs, enhancing productivity and efficiency.
Learn MoreAbout Qminder
Qminder is a queue management system designed to streamline customer service and improve the waiting experience. It helps businesses manage queues efficiently, providing real-time data and insights to enhance customer satisfaction.
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