When this happens...
New Report Group
New Report Group Message
New Integration Group Space

Automatically do this!
Enable Integrations or automations with these events of Hana and surveysensum
Triggers when a new Report Group is created.
Triggers when a new Report Group Message is added to a particular group.
Triggers when Hana is added to a new group space in Chat.
Hana will create a Google Chat message in the specified space
Creates a report group message in Hana system that you can QnA over later such that Hana acts as your POC.
Allows you to generate a completion/reply from Hana based on some input prompt and other parameters. She will automatically consider her memories and other system context to answer your query
Get chat completion status for a previously requested chat completion.
Search for report group messages from a particular report group, optionally between 2 timestamps. Max limit - 100 records.
Search for spaces that Hana is added in Google Chat. Max limit - 100 records.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Hana and surveysensum accounts to viaSocket. Once connected, you can set up a workflow where an event in Hana triggers actions in surveysensum (or vice versa).
Absolutely. You can customize how Hana data is recorded in surveysensum. This includes choosing which data fields go into which fields of surveysensum, setting up custom formats, and filtering out unwanted information.
The data sync between Hana and surveysensum typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hana and surveysensum. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Hana is a comprehensive platform designed to streamline business operations through advanced technology solutions. It offers a range of services that cater to various business needs, enhancing productivity and efficiency.
Learn MoreSurveySensum offers an end to end Customer Experience Platform that measures and improves your CX metrics with CES, NPS, and CSAT surveys. It lets you gather customer feedback at all touchpoints and turn them into actionable insights. After receiving feedback it enables you to prioritize actions to improve products or services and proactively reduce churn and drive growth. Also, its Conversation Analysis platform allows you to discover new trends and insights with real-time text and sentiment analysis on qualitative voice of the customer data from sources like Chat bot conversations, app store reviews, social media etc and save hours of manual data processing with automated feedback tagging.
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