Connect HappyFox and Not Diamond to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
Choose an Action
Automatically do this!
Route Prompt
Ready to use HappyFox and Not Diamond automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Runs when new ticket is created
Do thisActions
Action is the task that follows automatically within your HappyFox integrations.
Create Ticket
Create a ticket
List Categories
List help desk categories
List Ticket Priorities
List ticket priority levels
List Agents
List support agents
List Contacts
List all help desk contacts
Route Prompt
Sends the prompt to the /modelSelect endpoint which will return a label for which LLM should be called.
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Frequently Asked Questions
To start, connect both your HappyFox and Not Diamond accounts to viaSocket. Once connected, you can set up a workflow where an event in HappyFox triggers actions in Not Diamond (or vice versa).
Absolutely. You can customize how HappyFox data is recorded in Not Diamond. This includes choosing which data fields go into which fields of Not Diamond, setting up custom formats, and filtering out unwanted information.
The data sync between HappyFox and Not Diamond typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between HappyFox and Not Diamond. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About HappyFox
HappyFox is a customer support, ticket support software that ensures lowest response time for all your customers queries. A really simple help desk!
Learn MoreAbout Not Diamond
Not Diamond is an innovative AI-driven platform designed to provide advanced analytics and insights. It leverages artificial intelligence to help businesses make data-driven decisions, optimize operations, and enhance overall performance. With its cutting-edge technology, Not Diamond offers a comprehensive suite of tools for data analysis, predictive modeling, and strategic planning.
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