Integrations Heap Analytics BigCommerce
Heap Analytics + BigCommerce
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Supported Triggers & Actions

Everything you can automate between Heap Analytics and BigCommerce.

When this happensTriggers

A trigger is an event that starts a workflow.

Customer Created

Customer Created

Triggers when an new customer is created.

Customer Updated

Customer Updated

Triggers when a customer is updated.

Customer Address Created

Customer Address Created

Triggers when a new customer is created.

Shipment Created

Shipment Created

Triggers when a new shipment is created.

Cart Created

Cart Created

Triggers when a new cart is created.

Customer Address Updated

Customer Address Updated

Triggers when a customer address is updated.

Do thisActions

Action is the task that follows automatically within your Heap Analytics integrations.

Track Event

Track Event

Send an event to Heap

Add User to Heap

Add User to Heap

Create or update a user in Heap

Delete Users

Delete Users

Submit users for deletion

Add User Properties

Add User Properties

Add or update user properties

Add Account Properties

Add Account Properties

Add properties to account(s)

Get User Deletion Status

Get User Deletion Status

Check user deletion status

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations BigCommerce
BigCommerce + Heap Analytics
BigCommerce logo

About BigCommerce

BigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.

Learn more

Frequently Asked Questions

How do I connect Heap Analytics and BigCommerce?

Sign up for a free viaSocket account, then authorize both your Heap Analytics and BigCommerce accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Heap Analytics and BigCommerce as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Heap Analytics to BigCommerce?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BigCommerce. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Heap Analytics triggers actions in BigCommerce, and a separate workflow where BigCommerce triggers actions in Heap Analytics. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Heap Analytics and BigCommerce. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Heap Analytics and BigCommerce integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.