Integrate Heartbeat with Featurebase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Feedback Post in Featurebase when New Event in Heartbeat
Update Feedback Status in Featurebase when New Event in Heartbeat
Add Voter to Post to Featurebase when New Event in Heartbeat
List Feedback Posts from Featurebase when New Event in Heartbeat
Get Feedback Statuses from Featurebase when New Event in Heartbeat
Start from a real workflow other teams are already running.
Heartbeat
When this happens...
New Event
New Thread
On group join
New User
New Event Rsvp
New or Updated User
Course completed
Featurebase
Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
Create Feedback Post in Featurebase when New Event in Heartbeat
Use this flowUpdate Feedback Status in Featurebase when New Event in Heartbeat
Use this flowAdd Voter to Post to Featurebase when New Event in Heartbeat
Use this flowList Feedback Posts from Featurebase when New Event in Heartbeat
Use this flowGet Feedback Statuses from Featurebase when New Event in Heartbeat
Use this flowList Admins from Featurebase when New Event in Heartbeat
Use this flowCreate Conversation in Featurebase when New Event in Heartbeat
Use this flowCreate Or Update Contact in Featurebase when New Event in Heartbeat
Use this flowList Companies from Featurebase when New Event in Heartbeat
Use this flowGet Conversation Summary from Featurebase when New Event in Heartbeat
Use this flowEverything you can automate between Heartbeat and Featurebase.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Triggers when a new user joins your community through an invitation link.
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
Triggers when a new user joins your community or their information is updated.
Action is the task that follows automatically within your Heartbeat integrations.
Add members to a group.
Creates a new Group in your Heartbeat community.
Remove members from a group.
Find the user by their E-mail id.
Creates a new Channel in your Heartbeat community.
Creates a new thread.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn moreSign up for a free viaSocket account, then authorize both your Heartbeat and Featurebase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Heartbeat and Featurebase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Featurebase. No coding required.
Yes. You can set up a workflow where Heartbeat triggers actions in Featurebase, and a separate workflow where Featurebase triggers actions in Heartbeat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Heartbeat and Featurebase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Heartbeat and Featurebase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.