Connect Heartbeat and Smartping
Integrate Heartbeat with Smartping to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send SMS via Smartping when New Event in Heartbeat
Send Standard RCS Message via Smartping when New Event in Heartbeat
Send Rich Card RCS Message via Smartping when New Event in Heartbeat
Send SMS via Smartping when New Thread in Heartbeat
Send Standard RCS Message via Smartping when New Thread in Heartbeat
Popular Heartbeat + Smartping flows
Start from a real workflow other teams are already running.
Choose a trigger
Heartbeat
When this happens...
New Event
New Thread
On group join
New User
New Event Rsvp
New or Updated User
Course completed
Choose an action
Smartping
Automatically do this!
Send SMS
Send Standard RCS Message
Send Rich Card RCS Message
Send SMS via Smartping when New Event in Heartbeat
Use this flowSend Standard RCS Message via Smartping when New Event in Heartbeat
Use this flowSend Rich Card RCS Message via Smartping when New Event in Heartbeat
Use this flowSend SMS via Smartping when New Thread in Heartbeat
Use this flowSend Standard RCS Message via Smartping when New Thread in Heartbeat
Use this flowSend Rich Card RCS Message via Smartping when New Thread in Heartbeat
Use this flowSend SMS via Smartping when On group join in Heartbeat
Use this flowSend Standard RCS Message via Smartping when On group join in Heartbeat
Use this flowSend Rich Card RCS Message via Smartping when On group join in Heartbeat
Use this flowSend SMS via Smartping when New User in Heartbeat
Use this flowSupported Triggers & Actions
Everything you can automate between Heartbeat and Smartping.
When this happensTriggers
A trigger is an event that starts a workflow.
New Event
Triggers when new events are created.
New Thread
Triggers when the new thread is created.
On group join
Triggers when a user joins a group
New User
Triggers when a new user joins your community through an invitation link.
New Event Rsvp
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
New or Updated User
Triggers when a new user joins your community or their information is updated.
Do thisActions
Action is the task that follows automatically within your Heartbeat integrations.
Add user to group
Add members to a group.
Create a Group
Creates a new Group in your Heartbeat community.
Remove User from Group
Remove members from a group.
Find User
Find the user by their E-mail id.
Create a Channel
Creates a new Channel in your Heartbeat community.
Create a Thread
Creates a new thread.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Heartbeat
Heartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreSimilar apps
About Smartping
Smartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Heartbeat and Smartping accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Heartbeat and Smartping as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Smartping. No coding required.
Yes. You can set up a workflow where Heartbeat triggers actions in Smartping, and a separate workflow where Smartping triggers actions in Heartbeat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Heartbeat and Smartping. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Heartbeat and Smartping integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
