Connect Help Scout and Easybroker to Build Intelligent Automations

Choose a Trigger

Help Scout

When this happens...

Choose an Action

Easybroker

Automatically do this!

Ready to use Help Scout and Easybroker automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Tag Created

Tag Created

Triggers when tag is created

New Contact Created

New Contact Created

Triggers when a new contact is created in EasyBroker.

Do thisActions

Action is the task that follows automatically within your Help Scout integrations.

Delete Customer

Delete Customer

This action deletes the customer .

Create Email

Create Email

This actions creates a new email

Delete Email

Delete Email

Deletes the email of a customer.

Create Phone

Create Phone

This action creates the contact.

Create a Contact Request

Create a Contact Request

Creates a Contact Request in your EasyBroker account for a lead.

Get All Contact Requests

Get All Contact Requests

Returns a list of the contact requests in a given period or for a specific property, if no parameters are provided all the contact requests will be returned

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Frequently Asked Questions

How do I start an integration between Help Scout and Easybroker?

To start, connect both your Help Scout and Easybroker accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in Easybroker (or vice versa).

Can we customize how data from Help Scout is recorded in Easybroker?

Absolutely. You can customize how Help Scout data is recorded in Easybroker. This includes choosing which data fields go into which fields of Easybroker, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Help Scout and Easybroker?

The data sync between Help Scout and Easybroker typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Help Scout to Easybroker?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Help Scout and Easybroker?

Yes, you can set conditional logic to control the flow of data between Help Scout and Easybroker. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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Easybroker

About Easybroker

The EasyBroker integration allows you to access your company's properties, register or check potential clients, among other operations.

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