Connect Help Scout and HeyStream
Integrate Help Scout with HeyStream to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Broadcast in HeyStream when Conversation Assigned in Help Scout
Register Contact for Broadcast on HeyStream when Conversation Assigned in Help Scout
List Broadcasts from HeyStream when Conversation Assigned in Help Scout
Update Broadcast in HeyStream when Conversation Assigned in Help Scout
Register Attendee for Series in HeyStream when Conversation Assigned in Help Scout
Popular Help Scout + HeyStream flows
Start from a real workflow other teams are already running.
Choose a trigger
Help Scout
When this happens...
Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created
Choose an action
HeyStream
Automatically do this!
Create Broadcast
Register Contact for Broadcast
List Broadcasts
Update Broadcast
Get Contact
Register Attendee for Series
Get Recording Download URL
List Cloud Recordings
List Series
Create Broadcast in HeyStream when Conversation Assigned in Help Scout
Use this flowRegister Contact for Broadcast on HeyStream when Conversation Assigned in Help Scout
Use this flowList Broadcasts from HeyStream when Conversation Assigned in Help Scout
Use this flowUpdate Broadcast in HeyStream when Conversation Assigned in Help Scout
Use this flowRegister Attendee for Series in HeyStream when Conversation Assigned in Help Scout
Use this flowGet Recording Download URL from HeyStream when Conversation Assigned in Help Scout
Use this flowList Cloud Recordings from HeyStream when Conversation Assigned in Help Scout
Use this flowList Series from HeyStream when Conversation Assigned in Help Scout
Use this flowCreate Broadcast in HeyStream when Tags Updated in Help Scout
Use this flowRegister Contact for Broadcast on HeyStream when Tags Updated in Help Scout
Use this flowSupported Triggers & Actions
Everything you can automate between Help Scout and HeyStream.
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
New Attendee Joined
Runs when a registered attendee joins a HeyStream broadcast; subscribe using a webhook URL.
Do thisActions
Action is the task that follows automatically within your Help Scout integrations.
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
Delete Email
Deletes the email of a customer.
Create Phone
This action creates the contact.
Create Broadcast
Create a new broadcast in HeyStream.
Register Contact for Broadcast
Register a contact for a broadcast by email, name, and optional external ID or custom fields.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreSimilar apps
About HeyStream
HeyStream is a B2B webinar and live broadcasting platform that helps marketing teams host branded events, capture audience engagement data, drive conversions with CTAs, and automate follow-up workflows.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Help Scout and HeyStream accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Help Scout and HeyStream as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach HeyStream. No coding required.
Yes. You can set up a workflow where Help Scout triggers actions in HeyStream, and a separate workflow where HeyStream triggers actions in Help Scout. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Help Scout and HeyStream. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Help Scout and HeyStream integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
