Connect Help Scout and Method CRM to Build Intelligent Automations

Choose a Trigger

Help Scout

When this happens...

Choose an Action

Method CRM

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Tag Created

Tag Created

Triggers when tag is created

Recent Activities

Recent Activities

Retrieve activities from Method CRM updated since the last scheduled check.

Do thisActions

Action is the task that follows automatically within your Help Scout integrations.

Delete Customer

Delete Customer

This action deletes the customer .

Create Email

Create Email

This actions creates a new email

Delete Email

Delete Email

Deletes the email of a customer.

Create Phone

Create Phone

This action creates the contact.

Create Activity

Create Activity

Create a new activity (call, to-do, SMS, or web comment), set start and due dates, status, and assign it to a user.

Create contact and link to entity

Create contact and link to entity

Create a new contact and attach it to an existing customer or company.

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Frequently Asked Questions

How do I start an integration between Help Scout and Method CRM?

To start, connect both your Help Scout and Method CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in Method CRM (or vice versa).

Can we customize how data from Help Scout is recorded in Method CRM?

Absolutely. You can customize how Help Scout data is recorded in Method CRM. This includes choosing which data fields go into which fields of Method CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Help Scout and Method CRM?

The data sync between Help Scout and Method CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Help Scout to Method CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Help Scout and Method CRM?

Yes, you can set conditional logic to control the flow of data between Help Scout and Method CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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Method CRM

About Method CRM

Method CRM is a powerful customer relationship management tool designed to streamline and enhance your business interactions. It offers seamless integration with QuickBooks, allowing businesses to manage their customer data, sales, and operations efficiently. With customizable workflows and a user-friendly interface, Method CRM helps businesses improve customer satisfaction and drive growth.

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