Connect Help Scout and PicDefense to Build Intelligent Automations
Choose a Trigger
When this happens...
Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created
Choose an Action
Automatically do this!
Check PicDefense Account Credits
Detect Faces in Image
Check Image for Logo Detection
Extract EXIF Data From Image
Identify Landmarks in Image
Image Content Labeling
Ready to use Help Scout and PicDefense automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Help Scout integrations.
Delete Customer
This action deletes the customer .
Create Email
This actions creates a new email
Delete Email
Deletes the email of a customer.
Create Phone
This action creates the contact.
Check PicDefense Account Credits
Retrieve the remaining credits on your PicDefense account. Helps monitor your credit usage and ensures you have enough for upcoming image checks.
Detect Faces in Image
Identify human faces within an image. This action is useful for privacy compliance checks and verifying if recognizable individuals appear in photos.
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Frequently Asked Questions
To start, connect both your Help Scout and PicDefense accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in PicDefense (or vice versa).
Absolutely. You can customize how Help Scout data is recorded in PicDefense. This includes choosing which data fields go into which fields of PicDefense, setting up custom formats, and filtering out unwanted information.
The data sync between Help Scout and PicDefense typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Help Scout and PicDefense. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn MoreAbout PicDefense
PicDefense is a cutting-edge platform designed to protect and secure your digital images. With advanced security features, it ensures that your images are safe from unauthorized access and potential threats. Ideal for photographers, businesses, and anyone who values the security of their visual content.
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