Connect Help Scout and Polr to Build Intelligent Automations

Choose a Trigger

Help Scout

When this happens...

Choose an Action

Polr

Automatically do this!

Enable Integrations or automations with these events of Help Scout and Polr

Enable Integrations or automations with these events of Help Scout and Polr

Triggers

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Tag Created

Tag Created

Triggers when tag is created

Request a new Trigger for Help Scout

Actions

Delete Customer

Delete Customer

This action deletes the customer .

Create Email

Create Email

This actions creates a new email

Delete Email

Delete Email

Deletes the email of a customer.

Create Phone

Create Phone

This action creates the contact.

Request a new Action for Help Scout

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Frequently Asked Questions

How do I start an integration between Help Scout and Polr?

To start, connect both your Help Scout and Polr accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in Polr (or vice versa).

Can we customize how data from Help Scout is recorded in Polr?

Absolutely. You can customize how Help Scout data is recorded in Polr. This includes choosing which data fields go into which fields of Polr, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Help Scout and Polr?

The data sync between Help Scout and Polr typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Help Scout to Polr?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Help Scout and Polr?

Yes, you can set conditional logic to control the flow of data between Help Scout and Polr. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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Polr

About Polr

Polr is an open-source URL shortener that allows users to create and manage short links with ease. It provides a simple and efficient way to shorten URLs, track link analytics, and customize short links for better branding and user engagement.

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