
When this happens...
Conversation Assigned
Tags Updated
Update Customer
Note Created
Tag Created
Automatically do this!
Enable Integrations or automations with these events of Help Scout and PureStream
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
triggers when a customer is updated
Triggers when a note is created
Triggers when tag is created
This action deletes the customer .
This actions creates a new email
Deletes the email of a customer.
This action creates the contact.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Help Scout and PureStream accounts to viaSocket. Once connected, you can set up a workflow where an event in Help Scout triggers actions in PureStream (or vice versa).
Absolutely. You can customize how Help Scout data is recorded in PureStream. This includes choosing which data fields go into which fields of PureStream, setting up custom formats, and filtering out unwanted information.
The data sync between Help Scout and PureStream typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Help Scout and PureStream. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn MorePureStream is a high-quality streaming platform that delivers seamless video and audio experiences. Users can enjoy live broadcasts, on-demand content, and curated playlists with minimal buffering and crystal-clear playback. With personalized recommendations, intuitive navigation, and cross-device compatibility, PureStream provides an immersive and reliable streaming experience for entertainment, education, and media consumption.
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