Connect Helpcrunch and Optus SMS Suite to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpcrunch
Choose an Action
Automatically do this!
- Request a new Action for Optus SMS Suite
Enable Integrations or automations with these events of Helpcrunch and Optus SMS Suite
Enable Integrations or automations with these events of Helpcrunch and Optus SMS Suite
Actions
Create Contact
Create an Contact
Add Tag to Customer
Add a Tag to Customer.
Know More About Helpcrunch and Optus Sms Suite Integrations
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Frequently Asked Questions
To start, connect both your Helpcrunch and Optus SMS Suite accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpcrunch triggers actions in Optus SMS Suite (or vice versa).
Absolutely. You can customize how Helpcrunch data is recorded in Optus SMS Suite. This includes choosing which data fields go into which fields of Optus SMS Suite, setting up custom formats, and filtering out unwanted information.
The data sync between Helpcrunch and Optus SMS Suite typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpcrunch and Optus SMS Suite. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpcrunch
HelpCrunch is a customer communication platform offering live chat for web and mobile apps, knowledge base, and email automation software.
Learn MoreAbout Optus SMS Suite
Optus SMS Suite is a cloud-based messaging platform that connects your business to an enterprise messaging solution.
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