Connect Helpwise and AssemblyAI to Build Intelligent Automations
Enable Integrations or automations with these events of Helpwise and AssemblyAI
Enable Integrations or automations with these events of Helpwise and AssemblyAI
Actions
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Transcribe
Transcribe an audio or video file using AssemblyAI.
Get Transcript Redacted Audio Result
Get the result of the redacted audio model.
Get Transcript
Get details of a transcript by its id.
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Frequently Asked Questions
To start, connect both your Helpwise and AssemblyAI accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in AssemblyAI (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in AssemblyAI. This includes choosing which data fields go into which fields of AssemblyAI, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and AssemblyAI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and AssemblyAI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout AssemblyAI
AssemblyAI's Speech AI models include accurate speech-to-text for voice data (such as calls, virtual meetings, and podcasts), speaker detection and more.
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