Connect Helpwise and Attention Insight to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpwise
Choose an Action
Automatically do this!
Get Profile
Initiate Full Attention Analysis
Perform Quick Attention Prediction
Check Study Status
Ready to use Helpwise and Attention Insight automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Studies Created
Triggers when a new studies created.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Get Profile
This action Provide information about account.
Initiate Full Attention Analysis
Upload an image to run a full attention analysis (focus, clarity, auto-AOI, contrast) and receive a study ID plus attention heatmap results.
Perform Quick Attention Prediction
Generates Attention heatmap and focus map synchronically from image file or url.
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Frequently Asked Questions
To start, connect both your Helpwise and Attention Insight accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Attention Insight (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Attention Insight . This includes choosing which data fields go into which fields of Attention Insight , setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Attention Insight typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Attention Insight . For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Attention Insight
Allows you to upload images to Attention Insight platform, perform attention prediction analysis and return attention heatmap image
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