Connect Helpwise and Baseten to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpwise
Choose an Action
Automatically do this!
Create Training Project
List Training Projects
Create Secret
List Secrets
Ready to use Helpwise and Baseten automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Secret Created
Triggers when a new Secret is created in Baseten
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create Training Project
Create a new Baseten training project with a unique name.
List Training Projects
Retrieve all Baseten training projects, returning each project's id, name, creation/update timestamps, and team.
Create Secret
Create a new secret in Baseten using the provided name and value.
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Frequently Asked Questions
To start, connect both your Helpwise and Baseten accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Baseten (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Baseten. This includes choosing which data fields go into which fields of Baseten, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Baseten typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Baseten. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Baseten
Baseten is a platform that empowers developers to build, deploy, and manage machine learning models with ease. It provides tools for integrating AI capabilities into applications, streamlining the process from model creation to deployment.
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