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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Post Created
Triggers when a Ghost post is created or updated since the last check and returns matching posts; supports optional status filtering.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create Post
Create a new blog post with a title, content, tags, authors, and publishing options (save as draft, publish now, or schedule for later).
Create Member
Creates a new member in Ghost using an email, with optional name, note, and labels.
Invite Staff Member
Sends an invitation to add someone to your Ghost site with the selected staff role.
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Frequently Asked Questions
To start, connect both your Helpwise and Ghost accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Ghost (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Ghost. This includes choosing which data fields go into which fields of Ghost, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Ghost typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Ghost. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Ghost
Ghost is a powerful platform for professional publishing, offering a seamless experience for creating and managing content. Ideal for bloggers, journalists, and content creators, it provides robust tools for writing, editing, and publishing with ease.
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