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Helpwise
JustCall
Actions and Triggers
When this happensTriggers
Inbound Email
Triggers when a new email received in Helpwise.
Assigned in a Conversation
Triggers when your team member assigned you in a conversation.
Call Updated
Triggers when you add/update notes for a particular call.
Incoming Call
Triggers for a new incoming call.
Call Ended
Triggers when a call is ended.
New Text Sent/Received
Triggers when a new text is sent or received.
Do thisActions
Create Contact
Create your contact in Helpwise from your favorite app.
Add Note
Adds a Note in the Conversation
Assign Conversation
Assign Conversation to User
Send an Email
This Action will send the Email from Helpwise.
Create a Contact
Create a new Contact.
Find a Contact
Find a Contact by contact id, phone or email
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Frequently Asked Questions
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout JustCall
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn More