Connect Helpwise and Letta to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpwise
Choose an Action
Automatically do this!
Create Agent
Send message to Letta agent
Save memory to Letta
Create Folder
Create Archive
Create identity
List Identities
Create Agents From Template
Ready to use Helpwise and Letta automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Agents
Show agents created since a specified time, newest first.
New Folders
Show folders created within a recent time window (default 15 minutes).
New Messages
runs when new message arrives
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create Agent
Create a new Letta agent with a name, model, type, tags, and optional tool and context settings.
Send message to Letta agent
Send a message to a Letta agent so they can read and reply.
Save memory to Letta
Store text as a Letta agent's long-term memory and optionally add tags for organization.
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Frequently Asked Questions
To start, connect both your Helpwise and Letta accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Letta (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Letta. This includes choosing which data fields go into which fields of Letta, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Letta typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Letta. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Letta
Letta is a comprehensive platform designed to streamline communication and enhance productivity for teams and businesses. With a focus on seamless collaboration, Letta offers tools for efficient messaging, file sharing, and project management, making it an ideal choice for organizations looking to improve their workflow and connectivity.
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