IntegrationsHelpwiseMicrosoft Dynamics 365 Business Central
Helpwise + Microsoft Dynamics 365 Business Central

Connect Helpwise and Microsoft Dynamics 365 Business Central to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Microsoft Dynamics 365 Business Central

Automatically do this!

Enable Integrations or automations with these events of Helpwise and Microsoft Dynamics 365 Business Central

Enable Integrations or automations with these events of Helpwise and Microsoft Dynamics 365 Business Central

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Find Shipment

Find Shipment

Get an existing shipment details.

Create Sales Invoice

Create Sales Invoice

Creates new sales invoice.

Create new Item

Create new Item

Creates new item

Request a new Action for Helpwise

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Frequently Asked Questions

How do I start an integration between Helpwise and Microsoft Dynamics 365 Business Central?

To start, connect both your Helpwise and Microsoft Dynamics 365 Business Central accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Microsoft Dynamics 365 Business Central (or vice versa).

Can we customize how data from Helpwise is recorded in Microsoft Dynamics 365 Business Central?

Absolutely. You can customize how Helpwise data is recorded in Microsoft Dynamics 365 Business Central. This includes choosing which data fields go into which fields of Microsoft Dynamics 365 Business Central, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Microsoft Dynamics 365 Business Central?

The data sync between Helpwise and Microsoft Dynamics 365 Business Central typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Microsoft Dynamics 365 Business Central?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Microsoft Dynamics 365 Business Central?

Yes, you can set conditional logic to control the flow of data between Helpwise and Microsoft Dynamics 365 Business Central. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Microsoft Dynamics 365 Business Central

About Microsoft Dynamics 365 Business Central

Microsoft Dynamics365 Business Central is a comprehensive ERP solution to manage finances, operations, sales, and customer service

Learn More