Connect Helpwise and My Hours to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpwise
Choose an Action
Automatically do this!
Create Project
Add Task To Project
Create Client
Create Tag
Ready to use Helpwise and My Hours automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Project
Triggers when a new project is created.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create Project
Creates a new project for time tracking.
Add Task To Project
Add a task to project.
Create Client
Creates a Client.
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Frequently Asked Questions
To start, connect both your Helpwise and My Hours accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in My Hours (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in My Hours. This includes choosing which data fields go into which fields of My Hours, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and My Hours typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and My Hours. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout My Hours
Myhour is a comprehensive time tracking and project management tool designed to help teams and individuals efficiently manage their work hours and tasks. With features like detailed reporting, invoicing, and team collaboration, Myhour ensures that you stay on top of your projects and deadlines.
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