Connect Helpwise and Natif to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Natif

Automatically do this!

Enable Integrations or automations with these events of Helpwise and Natif

Enable Integrations or automations with these events of Helpwise and Natif

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Find uploaded documents

Find uploaded documents

Queries for documents that fulfill given parameters.

Get document by ID

Get document by ID

Get information about the given document, amongst others the processing status.

Delete a document

Delete a document

Permanently delete a document.

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Frequently Asked Questions

How do I start an integration between Helpwise and Natif?

To start, connect both your Helpwise and Natif accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Natif (or vice versa).

Can we customize how data from Helpwise is recorded in Natif?

Absolutely. You can customize how Helpwise data is recorded in Natif. This includes choosing which data fields go into which fields of Natif, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Natif?

The data sync between Helpwise and Natif typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Natif?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Natif?

Yes, you can set conditional logic to control the flow of data between Helpwise and Natif. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Natif

About Natif

Natif.ai is a cutting-edge platform that leverages artificial intelligence to streamline and enhance various business processes. It offers advanced AI tools designed to automate tasks, improve decision-making, and increase operational efficiency. With Natif.ai, businesses can harness the power of AI to transform their workflows and gain a competitive edge in their industry.

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