Connect Helpwise and Not Diamond to Build Intelligent Automations
Enable Integrations or automations with these events of Helpwise and Not Diamond
Enable Integrations or automations with these events of Helpwise and Not Diamond
Actions
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Route Prompt
Sends the prompt to the /modelSelect endpoint which will return a label for which LLM should be called.
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Frequently Asked Questions
To start, connect both your Helpwise and Not Diamond accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Not Diamond (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Not Diamond. This includes choosing which data fields go into which fields of Not Diamond, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Not Diamond typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Not Diamond. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Not Diamond
Not Diamond is an innovative AI-driven platform designed to provide advanced analytics and insights. It leverages artificial intelligence to help businesses make data-driven decisions, optimize operations, and enhance overall performance. With its cutting-edge technology, Not Diamond offers a comprehensive suite of tools for data analysis, predictive modeling, and strategic planning.
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