IntegrationsHelpwiseOnfleet
Helpwise + Onfleet

Connect Helpwise and Onfleet to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Onfleet

Automatically do this!

Ready to use Helpwise and Onfleet automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Task Created

Task Created

Triggers when an Onfleet task is created.

Request a new Trigger for Helpwise

Do thisActions

Action is the task that follows automatically within your Helpwise integrations.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Create Task

Create Task

Creates a pickup or dropoff task.

List  Administrators

List Administrators

Get all the administrators

Delete Task

Delete Task

Delete a active task

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Frequently Asked Questions

How do I start an integration between Helpwise and Onfleet?

To start, connect both your Helpwise and Onfleet accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Onfleet (or vice versa).

Can we customize how data from Helpwise is recorded in Onfleet?

Absolutely. You can customize how Helpwise data is recorded in Onfleet. This includes choosing which data fields go into which fields of Onfleet, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Onfleet?

The data sync between Helpwise and Onfleet typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Onfleet?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Onfleet?

Yes, you can set conditional logic to control the flow of data between Helpwise and Onfleet. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Onfleet

About Onfleet

Onfleet transforms cumbersome last-mile logistics into delightful delivery management. Intuitive smartphone apps, powerful web dashboard and automatic customer notifications handle the heavy lifting so you can focus on your customer.

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