Connect Helpwise and Pantry to Build Intelligent Automations
Enable Integrations or automations with these events of Helpwise and Pantry
Enable Integrations or automations with these events of Helpwise and Pantry
Actions
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create and/or Replace Basket
Given a basket name as provided in the url, this will either create a new basket inside your pantry, or replace an existing one.
Get Contents
Given a basket name, return the full contents of the basket.
Update Contents
Given a basket name, this will update the existing contents and return the contents of the newly updated basket.
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Frequently Asked Questions
To start, connect both your Helpwise and Pantry accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Pantry (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Pantry. This includes choosing which data fields go into which fields of Pantry, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Pantry typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Pantry. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Pantry
Pantry is a cloud-based service that provides a simple and efficient way to store and manage data. It is designed to help developers and businesses easily manage their data storage needs with a focus on simplicity and ease of use.
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