Connect Helpwise and Parma to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Parma

Automatically do this!

Ready to use Helpwise and Parma automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Relationship

New Relationship

Triggers when a new relationship is created

Request a new Trigger for Helpwise

Do thisActions

Action is the task that follows automatically within your Helpwise integrations.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

List Groups

List Groups

Lists all existing groups

List Relationships

List Relationships

Lists all existing Relationships

Create Note

Create Note

Create note in a relationship

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Frequently Asked Questions

How do I start an integration between Helpwise and Parma?

To start, connect both your Helpwise and Parma accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Parma (or vice versa).

Can we customize how data from Helpwise is recorded in Parma?

Absolutely. You can customize how Helpwise data is recorded in Parma. This includes choosing which data fields go into which fields of Parma, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Parma?

The data sync between Helpwise and Parma typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Parma?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Parma?

Yes, you can set conditional logic to control the flow of data between Helpwise and Parma. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Parma

About Parma

Parma is a minimalistic CRM that helps you remember who your customers are, what they like, and when you last connected.

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