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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Recent Transactions
Retrieve Paystack transactions from the last 15 minutes, optionally filtered by status.
Abandoned Transaction
Fetches Paystack transactions marked as abandoned created in the last 15 minutes.
Fetch Subscriptions
Retrieve Paystack subscriptions created within a recent time window and filter by status (new or cancelled).
Cancelled Subscription
Return subscriptions cancelled on Paystack within the last 15 minutes.
New Refund
Retrieve refunds processed in the last 15 minutes from Paystack.
New Order
Retrieve Paystack orders created in the last 15 minutes.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Cancel a Subscription
Disable (cancel) a Paystack subscription using its subscription code and email token.
Update a Order
Update the status of an existing Paystack order (e.g., delivered or cancelled) using its Order ID.
Add Product
Create a new Paystack product with name, description, price, currency, and stock (quantity or unlimited) settings.
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Frequently Asked Questions
To start, connect both your Helpwise and Paystack accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Paystack (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Paystack. This includes choosing which data fields go into which fields of Paystack, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Paystack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Paystack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Paystack
Integrate seamless payment processing features with Paystack, enabling businesses to handle transactions efficiently and securely.
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