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Helpwise
Pivotal Tracker
Actions and Triggers
When this happensTriggers
Inbound Email
Triggers when a new email received in Helpwise.
Assigned in a Conversation
Triggers when your team member assigned you in a conversation.
New Activity
Triggers when any new activity happens within a project.
New Project
Trigger when a new Project is added.
New Story
Triggers when a new story is added in a project.
Do thisActions
Create Contact
Create your contact in Helpwise from your favorite app.
Add Note
Adds a Note in the Conversation
Assign Conversation
Assign Conversation to User
Send an Email
This Action will send the Email from Helpwise.
Create Project
creates a new project.
Find Project
Finds an existing project by exact name match. Optionally, create a project if none are found.
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Frequently Asked Questions
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Pivotal Tracker
Pivotal Tracker is a powerful, agile project management tool designed to help software development teams plan, track, and collaborate on projects efficiently. It provides a shared view of team priorities, a process for collaboration, and real-time updates to keep everyone on the same page.
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