Connect Helpwise and Planfix to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Planfix

Automatically do this!

Enable Integrations or automations with these events of Helpwise and Planfix

Enable Integrations or automations with these events of Helpwise and Planfix

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Create Contact

Create Contact

Create a new contact

Delete Comment

Delete Comment

Delete a comment

Find Contact By Name

Find Contact By Name

Return contact details by name

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Frequently Asked Questions

How do I start an integration between Helpwise and Planfix?

To start, connect both your Helpwise and Planfix accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Planfix (or vice versa).

Can we customize how data from Helpwise is recorded in Planfix?

Absolutely. You can customize how Helpwise data is recorded in Planfix. This includes choosing which data fields go into which fields of Planfix, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Planfix?

The data sync between Helpwise and Planfix typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Planfix?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Planfix?

Yes, you can set conditional logic to control the flow of data between Helpwise and Planfix. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Planfix

About Planfix

Planfix is a platform for creating Enterprise Management Systems and allows you to configure various business processes of the company without programming.

Learn More