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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Run
Runs when new run is created
New Task
Runs when new task is created
Run Finished
Runs when Run Finishes
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create Run
Start a run for a task to execute its automation.
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Frequently Asked Questions
To start, connect both your Helpwise and Roborabbit accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Roborabbit (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Roborabbit. This includes choosing which data fields go into which fields of Roborabbit, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Roborabbit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Roborabbit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Roborabbit
Roborabbit is an innovative platform designed to streamline automation processes, enhancing productivity and efficiency for users across various industries.
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