Connect Helpwise and Smartcat to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Helpwise
Choose an Action
Automatically do this!
Delete the project
Start processing the project statistics
Enable or disable fuzzy matches
Cancel project
Restore project
Complete project
Automatically assign all new documents/segments
Run the empty project folders deletion task
Set mode of access to perform work
Assign individual suppliers to perform task
Delete individual assignment
Set deadline for task
Enable Integrations or automations with these events of Helpwise and Smartcat
Enable Integrations or automations with these events of Helpwise and Smartcat
Actions
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Delete the project
Delete the project.
Start processing the project statistics
Start processing the project statistics.
Enable or disable fuzzy matches
Enable/Disable fuzzy repetitions in project statistics
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Frequently Asked Questions
To start, connect both your Helpwise and Smartcat accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Smartcat (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Smartcat. This includes choosing which data fields go into which fields of Smartcat, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Smartcat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Smartcat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Smartcat
Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals.
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