
When this happens...

Automatically do this!
Create Creation
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new creation is created.
Triggered when an existing creation is updated.
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation to User
Adds a Note in the Conversation
Create your contact in Helpwise from your favorite app.
Creates a new creation.

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To start, connect both your Helpwise and Starryai accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Starryai (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Starryai. This includes choosing which data fields go into which fields of Starryai, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Starryai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Starryai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
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