Connect Helpwise and Survser to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Survser

Automatically do this!

Ready to use Helpwise and Survser automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

new survey is created

new survey is created

runs when new survey is created

new survey response arrives

new survey response arrives

runs when new survey response arrives

Request a new Trigger for Helpwise

Do thisActions

Action is the task that follows automatically within your Helpwise integrations.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Show surveys

Show surveys

Displays all surveys in your Survser account.

new survey response arrives

new survey response arrives

runs when new survey response arrives

Request a new Action for Helpwise

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Helpwise and Survser?

To start, connect both your Helpwise and Survser accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Survser (or vice versa).

Can we customize how data from Helpwise is recorded in Survser?

Absolutely. You can customize how Helpwise data is recorded in Survser. This includes choosing which data fields go into which fields of Survser, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Survser?

The data sync between Helpwise and Survser typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Survser?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Survser?

Yes, you can set conditional logic to control the flow of data between Helpwise and Survser. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

Learn More
Survser

About Survser

Survser is a user and product research tool that allows its users to create and deploy microsurveys within their digital products.

Learn More