Connect Helpwise and Swiftype to Build Intelligent Automations
Ready to use Helpwise and Swiftype automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Document
Triggered when a new document is added to the Swiftype index.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Create Document
Adds a new document to the Swiftype index.
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Frequently Asked Questions
To start, connect both your Helpwise and Swiftype accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Swiftype (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Swiftype. This includes choosing which data fields go into which fields of Swiftype, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Swiftype typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Swiftype. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Swiftype
Swiftype is a powerful search platform that provides advanced search capabilities for websites and applications. It offers customizable search solutions that enhance user experience by delivering relevant search results quickly and efficiently.
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