Connect Helpwise and Tisane to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Tisane

Automatically do this!

Enable Integrations or automations with these events of Helpwise and Tisane

Enable Integrations or automations with these events of Helpwise and Tisane

Actions

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Analyze Text

Analyze Text

Processes the input text and returns insights such as sentiment, keywords, or other linguistic data.

Detect Language

Detect Language

Identifies the language of the given text input automatically.

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Frequently Asked Questions

How do I start an integration between Helpwise and Tisane?

To start, connect both your Helpwise and Tisane accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Tisane (or vice versa).

Can we customize how data from Helpwise is recorded in Tisane?

Absolutely. You can customize how Helpwise data is recorded in Tisane. This includes choosing which data fields go into which fields of Tisane, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Tisane?

The data sync between Helpwise and Tisane typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Tisane?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Tisane?

Yes, you can set conditional logic to control the flow of data between Helpwise and Tisane. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Tisane

About Tisane

Tisane is NLU with a focus on abusive content & lawtech / regtech needs. We detect cyberbullying / personal attacks, hate speech, sexual advances, obfuscated profanities, criminal activity, and more.

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