Connect Helpwise and Vectara to Build Intelligent Automations

Choose a Trigger

Helpwise

When this happens...

Choose an Action

Vectara

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Corpora

New Corpora

Retrieve corpora created within the last specified minutes.

Request a new Trigger for Helpwise

Do thisActions

Action is the task that follows automatically within your Helpwise integrations.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Create Corpus

Create Corpus

Create a new Vectara corpus to store and index documents for search and retrieval.

Request a new Action for Helpwise

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Frequently Asked Questions

How do I start an integration between Helpwise and Vectara?

To start, connect both your Helpwise and Vectara accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Vectara (or vice versa).

Can we customize how data from Helpwise is recorded in Vectara?

Absolutely. You can customize how Helpwise data is recorded in Vectara. This includes choosing which data fields go into which fields of Vectara, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Helpwise and Vectara?

The data sync between Helpwise and Vectara typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Helpwise to Vectara?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Helpwise and Vectara?

Yes, you can set conditional logic to control the flow of data between Helpwise and Vectara. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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Vectara

About Vectara

Vectara offers advanced AI-driven solutions for natural language processing and understanding, enabling businesses to enhance their customer interactions and data insights.

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