
When this happens...

Automatically do this!
Create Feedback
Add Card Metric
Create Card
Enable Integrations or automations with these events of Helpwise and Vistaly
Assign Conversation to User
Adds a Note in the Conversation
Create your contact in Helpwise from your favorite app.
Create a feedback entry in Vistaly from a user's submission, including provider details, optional recipient, timestamp, and page URL.
Add a numeric metric datapoint to a specific card. Optionally provide a timestamp; leave blank to use the current time.
Create a new card

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To start, connect both your Helpwise and Vistaly accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Vistaly (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Vistaly. This includes choosing which data fields go into which fields of Vistaly, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Vistaly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Vistaly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreVistaly is a comprehensive platform designed to enhance productivity and streamline project management. It offers tools for task management, team collaboration, and efficient workflow automation, making it ideal for businesses looking to optimize their operations.
Learn More