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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Document
Triggers when a new document is created.
Do thisActions
Action is the task that follows automatically within your Helpwise integrations.
Assign Conversation
Assign Conversation to User
Add Note
Adds a Note in the Conversation
Create Contact
Create your contact in Helpwise from your favorite app.
Upload Document With URL
Uploads a new document with the given URL.
Upload Document With Text
Uploads a document file.
Merge and Store
Merges a document and store in a prticular folder in Zoho Workdrive.
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Frequently Asked Questions
To start, connect both your Helpwise and Zoho Writer accounts to viaSocket. Once connected, you can set up a workflow where an event in Helpwise triggers actions in Zoho Writer (or vice versa).
Absolutely. You can customize how Helpwise data is recorded in Zoho Writer. This includes choosing which data fields go into which fields of Zoho Writer, setting up custom formats, and filtering out unwanted information.
The data sync between Helpwise and Zoho Writer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Helpwise and Zoho Writer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Helpwise
Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
Learn MoreAbout Zoho Writer
Zoho Writer is a powerful online word processor that allows you to create, edit, and collaborate on documents seamlessly. With a range of features including real-time collaboration, advanced formatting options, and cloud storage integration, Zoho Writer is designed to enhance your document creation and management experience.
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