Connect Heroku and Onsite Support to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Heroku and Onsite Support?

To start, connect both your Heroku and Onsite Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Heroku triggers actions in Onsite Support (or vice versa).

Can we customize how data from Heroku is recorded in Onsite Support?

Absolutely. You can customize how Heroku data is recorded in Onsite Support. This includes choosing which data fields go into which fields of Onsite Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Heroku and Onsite Support?

The data sync between Heroku and Onsite Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Heroku to Onsite Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Heroku and Onsite Support?

Yes, you can set conditional logic to control the flow of data between Heroku and Onsite Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Heroku

About Heroku

Heroku is a cloud platform that enables companies to build, run, and operate applications entirely in the cloud. It provides a range of services for deploying, managing, and scaling apps, making it easier for developers to focus on writing code without worrying about infrastructure.

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Onsite Support

About Onsite Support

Onsite Support is a web-based help desk support tool that streamline operations.

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