Connect Hex and helpdeskadvanced to Build Intelligent Automations
Enable Integrations or automations with these events of Hex and helpdeskadvanced
Enable Integrations or automations with these events of Hex and helpdeskadvanced
Actions
Create Collection
Creates a Hex collection with a name, optional description, and configurable sharing permissions for users, groups, and workspace members.
Create Group
Create a new Hex group and add the selected users as members.
List Groups
Retrieve all groups in your Hex workspace.
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
- Notify teamSendMailAdd Step
- has reactSendDMMessage ReactAdd Step
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Frequently Asked Questions
To start, connect both your Hex and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in Hex triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how Hex data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between Hex and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Hex and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Hex
Hex is a cutting-edge platform designed for tech enthusiasts and professionals, offering innovative solutions and tools to enhance your technological projects and workflows.
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About helpdeskadvanced
HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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