Connect HeySummit and Help Scout to Build Intelligent Automations

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HeySummit

When this happens...

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Help Scout

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Attendee

New Attendee

Triggers when a new attendee registers for your HeySummit event.

New Talk Attendeee

New Talk Attendeee

Triggers when a new attendee registers for a Talk within your HeySummit Event.

Ticket Purchased

Ticket Purchased

runs when new attendee registers

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Do thisActions

Action is the task that follows automatically within your HeySummit integrations.

Delete Customer

Delete Customer

This action deletes the customer .

Create Email

Create Email

This actions creates a new email

Delete Email

Delete Email

Deletes the email of a customer.

Create Phone

Create Phone

This action creates the contact.

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Frequently Asked Questions

How do I start an integration between HeySummit and Help Scout?

To start, connect both your HeySummit and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in HeySummit triggers actions in Help Scout (or vice versa).

Can we customize how data from HeySummit is recorded in Help Scout?

Absolutely. You can customize how HeySummit data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.

How often does the data sync between HeySummit and Help Scout?

The data sync between HeySummit and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from HeySummit to Help Scout?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between HeySummit and Help Scout?

Yes, you can set conditional logic to control the flow of data between HeySummit and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

HeySummit

About HeySummit

HeySummit is a platform to help you increase engagement, conversions and revenue for your online summits.

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Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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