IntegrationsHR PartnerHelp Scout
HR Partner + Help Scout

Connect HR Partner and Help Scout to Build Intelligent Automations

Choose a Trigger

HR Partner

When this happens...

Choose an Action

Help Scout

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Employee

New Employee

Triggers when a new employee is created

New Reminder

New Reminder

Triggers when a new reminder is create

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Do thisActions

Action is the task that follows automatically within your HR Partner integrations.

Update Reminder

Update Reminder

Updates a Reminder in HR Partner.

Delete Remainder

Delete Remainder

Delete a reminder completely from HR Partner.

Get all job

Get all job

list all job

Get Employee

Get Employee

List all Employee

New Applicant

New Applicant

List all new job applicant

Add/Update Applicant

Add/Update Applicant

This action will add or update an applicant, including the job they applied for and the stage within that application.

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Frequently Asked Questions

How do I start an integration between HR Partner and Help Scout?

To start, connect both your HR Partner and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in HR Partner triggers actions in Help Scout (or vice versa).

Can we customize how data from HR Partner is recorded in Help Scout?

Absolutely. You can customize how HR Partner data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.

How often does the data sync between HR Partner and Help Scout?

The data sync between HR Partner and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from HR Partner to Help Scout?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between HR Partner and Help Scout?

Yes, you can set conditional logic to control the flow of data between HR Partner and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

HR Partner

About HR Partner

HR Partner is a comprehensive human resources management platform designed to streamline HR processes for businesses of all sizes. It offers tools for managing employee records, leave requests, recruitment, performance reviews, and more, all in one centralized location.

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Help Scout

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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