
When this happens...
New Employee
New Reminder

Automatically do this!
Delete Customer
Create Email
Delete Email
Create Phone
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new employee is created
Triggers when a new reminder is create
Triggers when a conversation is assigned to agent.
Triggers when conversation tags are updated.
triggers when a customer is updated
Triggers when a note is created
Action is the task that follows automatically within your HR Partner integrations.
Updates a Reminder in HR Partner.
Delete a reminder completely from HR Partner.
list all job
List all Employee
List all new job applicant
This action will add or update an applicant, including the job they applied for and the stage within that application.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your HR Partner and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in HR Partner triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how HR Partner data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between HR Partner and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between HR Partner and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
HR Partner is a comprehensive human resources management platform designed to streamline HR processes for businesses of all sizes. It offers tools for managing employee records, leave requests, recruitment, performance reviews, and more, all in one centralized location.
Learn MoreHelp Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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